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Customization And Personalization Using 2D, 3D And AR — Angelo Coletta | Why Interactive Shopping Boosts Conversions, How AI Improves Product Customization, What Visual Commerce Means For Brands, What Ecommerce Brands Should Implement First (#492)

Ecommerce Coffee Break · with Angelo Coletta · July 20, 2026 · 32 min

Summary

This episode reveals how interactive shopping experiences, leveraging 2D, 3D, and AR, are crucial for ecommerce brands to stand out and boost conversions. It highlights how platforms like Zakeke make advanced visual commerce accessible, enabling product customization and personalization that enhances customer engagement and streamlines backend operations. The discussion extends to AI's role in generating contextual product imagery and ensuring brand consistency and cybersecurity within these innovative experiences.

Key takeaways

Themes

conversion & croproduct & merchandisingai & automationretail & omnichannel

Topics covered

product visualization3d commerceaugmented reality shoppingai in ecommerceproduct customizationvisual commerce platformsoperational efficiencybrand consistency with aiinteractive shopping

Episode description

In this episode, we dive into how interactive visual experiences drive online sales and lower backend costs. Angelo Coletta, founder and CEO of Zakeke, shares how his plug-and-play platform helps brands stand out with 3D product customization, virtual try-ons, and brand-safe AI automation. He also reveals strategies for launching quickly without complex development cycles. Topics discussed in this episode: How visual interaction layers improve customer loyalty.What customization...

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Frequently asked about this episode

What does this episode say about conversion & cro?
Implement 2D/3D/AR product customization and visualization to increase average order value and time spent on site.
What does this episode say about product & merchandising?
Utilize visual commerce platforms that integrate seamlessly via API to quickly deploy interactive shopping experiences without extensive development.
What does this episode say about ai & automation?
Leverage AI to generate diverse contextual product imagery (e.g., a sofa in different home styles) to help customers visualize products in their own environment without 3D models.
What does this episode say about retail & omnichannel?
Automate operational processes for customizable products (e.g., uniform orders with logos and names) to cut costs by 30-70% and reduce errors.
What does this episode say about conversion & cro?
Ensure AI implementation includes robust control mechanisms and brand guideline checks to maintain consistency, accuracy, and cybersecurity, especially for enterprise-level applications.

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