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Curie founder Sarah Moret on leveraging QVC to be a national brand

Modern Retail Podcast · with Sarah Moret · April 20, 2023 · 34 min

Summary

Curie founder Sarah Moret shares her journey of transforming a DTC personal care brand into a national recognized name, primarily through unconventional channels like QVC and Shark Tank. This episode highlights strategies for diversifying sales channels beyond e-commerce, mastering unique pitching environments, and shifting marketing focus from performance to top-of-funnel brand awareness to achieve significant growth and profitability.

Key takeaways

Themes

dtc strategyretail & omnichannelbrand & contentfinance & fundraising

Topics covered

qvc selling strategiesshark tank and viral salesmulti-channel retail expansionbootstrapped business growthtop-of-funnel marketingpersonal care market challengeswholesale partnerships

Episode description

Personal care brand Curie looks like a traditional DTC brand at first glance, but has grown thanks to a variety of unorthodox channels. For one, the company has been featured over a dozen times on QVC, and that has helped it reach a brand new and eager audience. What's more, Curie founder and CEO Sarah Moret pitched her brand on Shark Tank -- which gave her both a boost thanks to a deal with Barbara Corcoran, as well as viral sales. "We've grown 10x since we aired on Shark Tank," Moret said. She was a speaker at last week's Modern Retail Commerce Summit, held in New Orleans. The conversation was recorded, and is this week's episode of the Modern Retail Podcast. During the session, Moret spoke about growing a predominately DTC business to include other retailers, as well as the trials and tribulations of being an online personal care company. In its early days, Curie was sold only online. Now, it's sold at Anthropologie, Nordstrom and Bloomingdale's, and has a big-box partnership soon to launch this summer. But one of the biggest sales boosts that got Curie on the map -- beyond Shark Tank -- was QVC. "We aired on QVC for the first time in 2021. I've now been on air 15, 20 times -- and that's really changed my business," Moret said. But selling on QVC isn't as easy as looking at a camera and saying "buy this now!" Indeed, Moret had to relearn how to pitch her product and make it something truly enticing for the audience. "What QVC taught me is nobody really cares about the features of your product," she said. "They care about what it's going to do for them." She's used that knowledge to further grow the Curie brand. With that, the focus for Moret is on expanding the company beyond its digital roots. Much of that ties back to marketing. For years, Curie sold predominately via Facebook ads. But now, Moret realizes she needs to focus more on top-of-funnel as a way to get more people to recognize the brand. "We're bootstrapped, we're profitable, we are very, very ROI driv

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Frequently asked about this episode

What does this episode say about dtc strategy?
QVC appearances can drive significant sales and brand awareness for DTC brands, with Curie seeing 15-20 appearances since 2021 resulting in substantial business change.
What does this episode say about retail & omnichannel?
To succeed on platforms like QVC, focus on showcasing product benefits and what it does for the customer, rather than just listing features.
What does this episode say about brand & content?
Leveraging high-profile media opportunities like Shark Tank can lead to viral sales boosts and substantial growth, as Curie experienced a 10x growth post-appearance.
What does this episode say about finance & fundraising?
Transitioning from a purely DTC model to multi-channel retail (e.g., Anthropologie, Nordstrom, big-box stores) is crucial for national brand expansion and reaching new audiences.
What does this episode say about dtc strategy?
Shift marketing focus from solely performance marketing (e.g., Facebook ads) to top-of-funnel brand awareness strategies once initial profitability and bootstrapping are established.

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