The eCommerceFuel Podcast artwork

Curating Your Customers (Replay)

The eCommerceFuel Podcast · with Dafina Smith · January 1, 2021 · 40 min

Summary

This episode reveals how Covet & Mane built a highly successful luxury beauty brand by intentionally *not* selling on its own website. Learn how founder Dafina Smith leveraged exclusivity and strategic partnerships to cultivate brand desire, drive demand, and achieve premium positioning, offering a powerful alternative to conventional DTC models for ecommerce operators.

Key takeaways

Themes

dtc strategybrand & contentretail & omnichannel

Topics covered

exclusive sales channelsbrand building through scarcityalternative sales modelsluxury brand positioninginfluencer partnershipscustomer journey mapping

Episode description

This is a replay of the episode with Dafina Smith of CovetAndMane.com where we discuss the benefit of not selling on your website. Listen in as Dafina shares how her products are promoted, how she got started in the eCommerce world, and more. You can find show notes and more information by clicking here: https://bit.ly/3pl0e51 Interested in our Private Community for 7-Figure Store Owners? Learn more here. Want to hear about new episodes and eCommerce news round-ups? Subscribe via email.

Related episodes

Frequently asked about this episode

What does this episode say about dtc strategy?
Consider if not selling directly on your website could enhance your brand's perceived value and exclusivity, especially for luxury or high-end products.
What does this episode say about brand & content?
Explore alternative sales channels and partnerships (e.g., wholesale, referral models, select marketplaces) as primary revenue drivers, rather than relying solely on your own storefront.
What does this episode say about retail & omnichannel?
Implement robust content marketing, social media, and influencer strategies to build brand presence and customer loyalty when direct sales aren't the main focus on your site.
What does this episode say about dtc strategy?
Develop a deep understanding of your customer journey, mapping how they discover, engage, and ultimately purchase your products through non-traditional paths.
What does this episode say about dtc strategy?
Leverage tactics like scarcity and exclusivity to increase demand and brand desirability, even if it means limiting direct access to your products.

Listen