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'Consumers have evolved': TalkShopLive's Bryan Moore on North America's growing appetite for livestream commerce

Modern Retail Podcast · with Bryan Moore · April 14, 2022 · 37 min

Summary

Livestream commerce is exploding in North America, driven by evolving consumer behavior and platforms like TalkShopLive. This episode reveals how brands and publishers can leverage embedded shoppable streams to connect directly with customers, build community, and drive significant sales, as demonstrated by Walmart's 420% increase in livestream programming. It's a must-listen for ecommerce operators looking to tap into the next frontier of online retail and creator-led sales.

Key takeaways

Themes

dtc strategyretail & omnichannelbrand & contentconversion & cro

Topics covered

livestream commerce growthembedded livestream shoppingcreator economy monetizationwalmart livestream strategyconsumer shopping habits evolutionsocial commerce trends

Episode description

It's been a big year for TalkShopLive -- and for livestream commerce in general. The livestream commerce platform has been around since 2018. Until 2021, it was completely bootstrapped -- but it took a $3 million seed round a year ago this past February. Since then, TalkShopLive has been ramping up partnerships with major publishers and retailers, including Walmart and Condé Nast. Co-founder and CEO Bryan Moore joined the Modern Retail Podcast this week and spoke about the platform's growing presence. "2020 was when we started to see a lot of people come on with their books and music and have these blockbuster sales," he said. "It proved the model and proved the value for creators." Unlike other livestream commerce apps, TalkShopLive focuses on offering embedded streams. While customers can go to its website to see what programs are airing -- which, according to Moore, many people do -- brands and publishers can also host the streams on their own websites. In Moore's description, that makes for a better relationship for retailers working with publishers -- along with creators trying to launch their own commerce lines. "One of the things that we've consistently heard across the board from the creator front is that they really appreciate having a destination outside of their traditional social platforms to use as their shopping destination," Moore said. This comes as the livestream commerce space as a whole has seen big gains. Apps like Ntwrk and Whatnot have raised hundreds of millions of dollars over the last few years, and many experts say that North America is finally beginning to adopt the medium. According to Insider Intelligence, livestream commerce is a $300 billion market in China and western countries are increasingly testing it out as well. One of TalkShopLive's biggest recent successes is with Walmart. The big-box retailer tested out a few livestream programs in late 2021. Apparently, the company liked it -- Walmart has upped its programming by about 420%,

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Frequently asked about this episode

What does this episode say about dtc strategy?
TalkShopLive's embedded livestream model allows brands to host shoppable events directly on their own websites, offering a dedicated shopping destination outside of social platforms and fostering stronger retailer-publisher relationships.
What does this episode say about retail & omnichannel?
The success of livestream commerce, as seen with Walmart's 420% increase in programming, is driven by a fundamental shift in consumer behavior towards interactive and engaging shopping experiences.
What does this episode say about brand & content?
Creators are finding significant success and value in livestream commerce, using platforms like TalkShopLive to sell products and build their commerce lines, proving the model's effectiveness for direct sales and audience engagement.
What does this episode say about conversion & cro?
The North American livestream commerce market is rapidly expanding, drawing parallels to the established $300 billion market in China, indicating a massive growth opportunity for businesses willing to adopt this model.
What does this episode say about dtc strategy?
Businesses should explore integrating interactive commerce strategies like shoppable video and livestreaming to build community, drive impulse purchases, and offer real-time interaction with customers, catering to modern consumer preferences.

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