Ecommerce Coffee Break artwork

Breaking Sales Plateaus: Back-Office Success Secrets | #268 Josh Fischer

Ecommerce Coffee Break · with Josh Fischer · December 17, 2023 · 28 min

Summary

For ecommerce businesses hitting sales plateaus, the solution isn't always more marketing. This episode reveals how optimizing back-office operations with an ERP system can unlock significant growth by improving efficiency, automating processes, and providing granular financial clarity. Stop cobbling together apps and start scaling strategically.

Key takeaways

Themes

business growth strategyfinancial managementoperations management

Topics covered

acumaticaback-office optimizationerp implementationfinancial reportinginventory managementmulti-channel sellingorder fulfillment automationper-unit profitabilitysales plateau solutions

Episode description

In this podcast episode, we discuss how to grow beyond a sales plateau by optimizing the customer experience with back-office business management software. Our featured guest on the show is Josh Fischer is the Director of Product Management at acumatica.com. On the Show Today You’ll Learn How back office business management software can help overcome a sales plateauThe role of enterprise resource planning (ERP) in business growth and it’s benefitsSeamless Integration of Acumatica with variou...

Frequently asked about this episode

What does this episode say about business growth strategy?
Implement an ERP system around the $10M GMV mark to centralize business data and automate manual processes, moving beyond disparate apps and spreadsheets.
What does this episode say about financial management?
Utilize an ERP to gain clear per-unit profitability insights, especially for marketplace sales (e.g., Amazon), to identify truly profitable products and optimize advertising spend.
What does this episode say about operations management?
Automate order fulfillment, inventory management, and financial reporting with an ERP to drastically reduce manual effort and accelerate order-to-delivery times.
What does this episode say about business growth strategy?
Adopt an ERP to integrate diverse business functions like inventory, purchasing, sales, CRM, and accounting into a single, unified system for better control and efficiency.

Listen