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Best of Series: How to Grow Your Customer Base Using Live Video – with Kirk Nugent (Re-Release)

eCommerce Marketing Podcast · with Kirk Nugent · November 28, 2022 · 39 min

Summary

This episode, a re-release with Kirk Nugent, focuses on leveraging live video to expand your customer base. It delves into practical strategies for ecommerce businesses to effectively use live interactive content to engage audiences, build communities, and ultimately drive sales and foster growth. Listeners will learn how to implement live video in their marketing efforts without needing significant upfront investment.

Key takeaways

Themes

brand & contentdtc strategycustomer retention

Topics covered

live video strategyinteractive contentaudience engagementvideo content repurposingsocial commercecommunity building

Episode description

Initially published in April 2022, this episode is part of our "Best of Series." We have handpicked some of our best episodes, where our guests have enlightened us with some powerful eCommerce marketing gems! Expert live stream coach and accomplished content creator, Kirk Nugent, has reinvented how small businesses, entrepreneurs, and faith-based entities reach the world. Whether he is engaged in one-on-one training to help those who seek to grow their business or he's captivating audiences through Amazon and CNN with his expertise as a product ambassador, Kirk's goal is to help organizations leverage innovation. In this episode, you will learn How does an ecommerce business determine what to talk about and what to show in a live video stream How can a live video stream be used to increase website traffic and sales What tools and resources do you recommend using for implementing a live video broadcast examples of businesses that have done successful live videos For show transcript and past guests, please visit https://www.ecommercemarketingpodcast.com Or on YouTube at: https://www.youtube.com/channel/UC3PgT0NOGzpdPGQtBK0XLIQ Follow Arlen: Twitte

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Frequently asked about this episode

What does this episode say about brand & content?
Implement live video across various platforms like Facebook, Instagram, and even your own website to broaden reach and engagement beyond a single channel.
What does this episode say about dtc strategy?
Focus on creating interactive live content such as Q&As, product demonstrations, or behind-the-scenes glimpses to build genuine connection and trust with your audience.
What does this episode say about customer retention?
Repurpose live video content into smaller, digestible clips for other platforms like TikTok or YouTube Shorts to maximize its longevity and organic discoverability.
What does this episode say about brand & content?
Utilize live video to offer exclusive promotions, flash sales, or early access to products to create urgency and incentivize immediate purchases during the broadcast.
What does this episode say about brand & content?
Analyze viewer engagement metrics and feedback from live sessions to refine future content strategies and better understand customer preferences and pain points.

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