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Amazon Weekly News 12/17: 2020 Wrap-Up, Comments On Customer Reviews, New Metrics Available for Sponsored Brand Campaigns & More

Serious Sellers Podcast · December 17, 2020 · 4 min

Summary

This episode alerts Amazon sellers to critical policy changes and new advertising metrics. It covers Amazon's potential restriction on sellers commenting on customer reviews, forcing a re-evaluation of customer engagement strategies. Additionally, new Sponsored Brand campaign metrics are introduced, offering advanced tools for optimizing ad spend and improving product visibility on the platform.

Key takeaways

Themes

amazon & marketplacespaid acquisitionanalytics & attribution

Topics covered

amazon policy changescustomer review managementsponsored brands metricsamazon advertising optimizationsearch term impression shareamazon seller updates

Episode description

A new potential policy will block sellers from leaving comments on customer reviews. Search term impressions share report reveals two new metrics for Sponsored Ads. Weekly News 2020 Wrap-Up. This and more in this week's top stories.

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Frequently asked about this episode

What does this episode say about amazon & marketplaces?
Amazon is considering blocking sellers from commenting on customer reviews; sellers must find alternative ways to engage with feedback and manage reputation.
What does this episode say about paid acquisition?
Leverage the two new metrics in the search term impression share report for Sponsored Brand campaigns to better optimize ad spend and campaign performance.
What does this episode say about analytics & attribution?
Review the 2020 wrap-up to understand key trends and platform evolution to strategically plan for upcoming changes in 2021.
What does this episode say about amazon & marketplaces?
Access new Sponsored Brand metrics in Seller Central or the Advertising Console to identify opportunities for refining targeting, keyword strategies, and budget allocation.
What does this episode say about amazon & marketplaces?
Develop alternative strategies for managing customer feedback and product reviews, as direct public comments from sellers may soon be disallowed.

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