The Game with Alex Hormozi artwork

8. The Three Levers of CFA | $100M Lost Chapters Audiobook

The Game with Alex Hormozi · with Alex Hormozi · November 14, 2025 · 3 min

Summary

This episode from Alex Hormozi breaks down The Three Levers of CFA: customer acquisition cost, customer lifetime value, and profitability per customer. It provides actionable strategies for entrepreneurs to acquire more customers efficiently, increase revenue from each customer, and foster long-term retention. Hormozi shares lessons from his journey scaling businesses past $100M, offering a blueprint for ambitious growth.

Key takeaways

Themes

founder & leadershipcustomer retentionfinance & fundraisingdtc strategy

Topics covered

customer acquisition cost (cac)customer lifetime value (clv)profitability per customer (ppc)business scaling strategiesentrepreneurial mindsetbusiness kpis

Episode description

Welcome to The Game w/ Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned and will learn on his path from $100M to $1B in net worth.Wanna scale your business? Click here.Follow Alex Hormozi’s Socials:LinkedIn | Instagram | Facebook | YouTube | Twitter | Acquisition

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Frequently asked about this episode

What does this episode say about founder & leadership?
Implement strategies to reduce customer acquisition cost while maintaining or improving customer quality.
What does this episode say about customer retention?
Develop pricing and value ladder strategies that maximize the profit generated from each individual customer.
What does this episode say about finance & fundraising?
Prioritize customer retention efforts by building strong relationships and loyalty programs to increase customer lifetime value.
What does this episode say about dtc strategy?
Analyze the interplay between CAC, CLV, and profitability to ensure a balanced approach to business growth and avoid optimizing one lever at the expense of another.
What does this episode say about founder & leadership?
Continuously track KPIs related to CAC, CLV, and PPC to make data-driven decisions for scaling your business effectively.

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