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#76 For the Pin: Discovery and the Pinterest shopper

Retail Gets Real · with Amy Vener · September 17, 2018 · 22 min

Summary

Pinterest is a powerful, often underutilized platform for ecommerce businesses to engage with customers early in their buying journey. This episode highlights how retailers can leverage Pinterest for discovery commerce, focusing on inspiration and personalization to build brand awareness and drive traffic before a direct sales intent is even established, ultimately shortening the path from inspiration to acquisition.

Key takeaways

Themes

brand & contentpaid acquisitionretail & omnichannelcustomer retention

Topics covered

pinterest marketing strategydiscovery commercevisual search optimizationsocial commerceearly customer engagementpersonalization in retail

Episode description

For millions of people around the world, Pinterest is the first stop on their retail journey — it’s a place to discover, get inspired and personalize. For retailers, Pinterest is an opportunity to engage with customers earlier and more often, well before a transaction takes place. To learn more about how brands of all sizes are taking advantage of this social media platform, we sit down with Amy Vener, the head of retail strategy at Pinterest. Learn more at retailgetsreal.com.

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Frequently asked about this episode

What does this episode say about brand & content?
Focus on inspiring content over direct product pushes to engage Pinterest users in the discovery phase.
What does this episode say about paid acquisition?
Utilize high-quality visuals and detailed product information to help users move from inspiration to consideration.
What does this episode say about retail & omnichannel?
Understand the unique, intent-driven behavior of Pinterest shoppers to tailor content that fosters earlier engagement than other social platforms.
What does this episode say about customer retention?
Integrate Pinterest into your broader marketing strategy to capitalize on its ability to build brand awareness and consideration pre-purchase.
What does this episode say about brand & content?
Leverage Pinterest analytics to track engagement and measure impact beyond direct sales, such as brand awareness and customer lifetime value (CLV) potential.

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