Lululemon's CTO, Julie Averill, reveals how the 20-year-old company maintains its innovative, startup-like edge through strategic technology implementation. This episode offers an inside look at how tech underpins everything from inventory and supply chain to HR and store operations, crucial for any ecommerce operator looking to scale and remain competitive.
Key takeaways
Embrace a startup mentality regardless of company age to foster continuous innovation and agility.
Leverage technology as a critical backbone for all business facets, from inventory to HR, to ensure operational excellence.
Invest in robust supply chain and inventory management systems to maintain seamless operations and customer satisfaction.
Foster an inclusive environment to attract and retain women in tech leadership, addressing a key talent gap in the industry.
Continuously evaluate and integrate new technologies to enhance customer experience and streamline internal processes, ensuring long-term competitiveness.
Julie Averill has been at lululemon athletica for just over a year and is still impressed by how innovative and entrepreneurial the 20-year-old company is. “It truly acts like the startup that it was,” she says. Averill talks about her role as chief technology officer — overseeing the tech that keeps the business running smoothly, from inventory and supply chain to store management and human resources — and opportunities for women to rise to top tech positions. Learn more at www.retailgetsreal.com.
What does this episode say about retail & omnichannel?
Embrace a startup mentality regardless of company age to foster continuous innovation and agility.
What does this episode say about supply chain & operations?
Leverage technology as a critical backbone for all business facets, from inventory to HR, to ensure operational excellence.
What does this episode say about founder & leadership?
Invest in robust supply chain and inventory management systems to maintain seamless operations and customer satisfaction.
What does this episode say about ai & automation?
Foster an inclusive environment to attract and retain women in tech leadership, addressing a key talent gap in the industry.
What does this episode say about retail & omnichannel?
Continuously evaluate and integrate new technologies to enhance customer experience and streamline internal processes, ensuring long-term competitiveness.
