This episode brings together seven e-commerce tech specialists to share their top tips for optimizing your tech stack in 2024. Learn how to maximize your existing technology investments to save costs, increase efficiency, speed up project delivery, improve customer experience and retention, and ultimately boost your profit margins.
Key takeaways
Regularly audit your entire tech stack to identify underutilized tools, redundancies, and opportunities for consolidation. Understand the true cost and value each tool brings to your operation.
Prioritize tech stack improvements that directly impact customer experience, such as site speed, search functionality, and personalization.
Focus on seamless integration between your various platforms to ensure smooth data flow and automated workflows, reducing manual effort and errors.
Implement a clear strategy for measuring the ROI of your tech stack investments to ensure they align with your business growth goals.
Leverage AI and automation tools where appropriate to streamline repetitive tasks and free up resources for more strategic initiatives.
Yup, we're doing another multi-guest mashup!This time we're asking SEVEN eCommerce Tech specialists for their answer to this question: 'What is your top tip for Tech Stack Optimisation in 2024?' Tech Stack Optimisation – but what’s that??! I hear you cry. Well, it’s how you can get more out of your tech stack – from your website to your marketing tools, to your back end systems, to the tools you use behind the scenes to keep your team organised. Our guests are: Rachael Jones from Studio Rotate, James Gurd of Digital Juggler and the Re:Platform Podcast, Rachel Tonner from Klevu, Deepak Anand of SHOPLINE, İrem Işık from Storyly, Jodie Guichard of Brightpearl by Sage, And Chris McCarthy-Stott from PushON. Plus! You'll also hear the thoughts of our host Chloe Thomas. Tune into this expert mash-up episode as we find out how to get more out of your tech stack this 2024 and save costs, save time, speed up project delivery and improvements. PLUS, improve customer experience for better customer retention and higher margins. Find all the notes at https://ecmp.info/485Contact SHOPLINE >>> https://ecmp.info/shopline &l
What does this episode say about shopify & ecommerce platforms?
Regularly audit your entire tech stack to identify underutilized tools, redundancies, and opportunities for consolidation. Understand the true cost and value each tool brings to your operation.
What does this episode say about ai & automation?
Prioritize tech stack improvements that directly impact customer experience, such as site speed, search functionality, and personalization.
What does this episode say about conversion & cro?
Focus on seamless integration between your various platforms to ensure smooth data flow and automated workflows, reducing manual effort and errors.
What does this episode say about customer retention?
Implement a clear strategy for measuring the ROI of your tech stack investments to ensure they align with your business growth goals.
What does this episode say about shopify & ecommerce platforms?
Leverage AI and automation tools where appropriate to streamline repetitive tasks and free up resources for more strategic initiatives.
