We’ve all heard that the customer has more control over the shopping experience, but that hasn’t stopped most retailers from sticking with their same-old business strategies. Joel Bines believes now is the time for retailers to act — and he has a playbook for success. During this episode of Retail Remix, Joel digs into his book, “The Metail Economy: 6 Strategies for Transforming Your Business to Thrive in the Me-Centric Consumer Revolution.”