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#59 Food Delivery next level - Knuspr CEO Erich Comor

Commerce Talks with Alexander Graf · with Erich Comor · January 13, 2022 · 58 min

Summary

Knuspr CEO Erich Comor discusses a disruptive approach to e-grocery, emphasizing a full-scale service with fresh, locally-sourced products delivered rapidly. This episode provides valuable insights for ecommerce operators looking to differentiate in competitive markets through superior operational models and supply chain integration.

Key takeaways

Themes

customer experiencee-commerce strategysupply chain management

Topics covered

competitive differentiatione-grocery modellast-mile deliverylocal sourcingmarket expansion strategyoperational efficiency

Episode description

In this episode of Commerce Talks with Alexander Graf, I sit down with Erich Comor, CEO of Knuspr, to explore the next level of food delivery. Knuspr is making waves in Munich and plans to expand across Germany. Erich shares how Knuspr differentiates itself from competitors like Picnic and Delivery Hero by offering a full-scale e-grocery service. We discuss the role of its parent company, Rohlik, and how Knuspr collaborates with local farmers and producers to deliver fresh, high-quality products within hours. Tune in to discover how Knuspr is revolutionizing the e-grocery market with its unique customer and business model.

Frequently asked about this episode

What does this episode say about customer experience?
Focus on a full-scale service, not just convenience, to differentiate in crowded markets like food delivery.
What does this episode say about e-commerce strategy?
Leverage local sourcing and direct relationships with producers to ensure product freshness and quality, creating a unique selling proposition.
What does this episode say about supply chain management?
Optimize delivery logistics for speed and efficiency to meet immediate customer needs, setting new industry standards.
What does this episode say about customer experience?
Consider vertical integration or strong parent company support (like Rohlik) to scale operations and innovate rapidly in e-commerce.
What does this episode say about customer experience?
Develop a distinct customer and business model that challenges established competitors and revolutionizes market expectations.

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