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#528 - How To Revive Suspended Seller Accounts and Outmaneuver Online Sabotage

Serious Sellers Podcast · with Lesley · January 20, 2024 · 37 min

Summary

Staying compliant and protecting your Amazon and Walmart seller accounts from suspension and black hat tactics is crucial for long-term success. This episode provides actionable strategies for navigating resolutions and proactive measures to safeguard your business in the cutthroat online marketplace, offering insights into common suspension reasons and effective appeal processes.

Key takeaways

Themes

amazon & marketplacessupply chain & operationsfounder & leadership

Topics covered

amazon account suspensionwalmart account suspensionblack hat tacticsintellectual property theftaccount reinstatementstandard operating proceduresseller compliancefake ordersfraudulent reviews

Episode description

In this episode, we talk to Lesley Hensell of Riverbend who has helped a lot of sellers get their accounts or products reinstated and she’s gonna give us the latest on how to keep your account clean and protect yourself from bad players out there.

Frequently asked about this episode

What does this episode say about amazon & marketplaces?
Understand that Walmart account suspensions often mirror Amazon's, with common issues like dropshipping and product authenticity being prevalent. Tailor your preventative measures and appeals strategies accordingly.
What does this episode say about supply chain & operations?
Recognize that Amazon's systems can mistakenly flag IP violations, even when you're the original creator, particularly in KDP. Be prepared to defend your intellectual property with clear documentation.
What does this episode say about founder & leadership?
Implement robust SOPs (Standard Operating Procedures) in your business to maintain compliance and mitigate risks, as consistent internal processes are key to preventing many account-threatening issues.
What does this episode say about amazon & marketplaces?
Be aware of black hat tactics such as fraudulent reviews and competitor sabotage. Proactively monitor your listings and be prepared to report malicious activity to Amazon or Walmart.
What does this episode say about amazon & marketplaces?
When appealing a suspension, understand that both Amazon and Walmart often require an admission of guilt and a clear plan of action. While Walmart may be more communicative, be thorough and persistent in your appeals on both platforms.

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