Retail Gets Real artwork

#5 How Nat Geo connects content, community and commerce

Retail Gets Real · with Jill Dvorak · June 5, 2017 · 21 min

Summary

This episode reveals how National Geographic, a content-rich brand, successfully translates its ethos of exploration into a thriving retail business. Ecommerce operators will learn critical strategies for connecting content, community, and commerce, ensuring merchandising aligns with brand values, and adapting marketing for the digital age to drive engagement and sales.

Key takeaways

Themes

brand & contentretail & omnichanneldtc strategyconversion & cro

Topics covered

content-driven commercebrand storytellingsocial media for ecommercedigital marketing trendsmerchandising strategycommunity building

Episode description

A retail store may not be the first thing that comes to mind when you think of a world-renowned publishing company like National Geographic. But Jill Dvorak, director of merchandising and marketing at National Geographic Partners, loves the challenge of connecting merchandise to the brand’s ethos of exploration. In this week’s episode, Dvorak sits down with NRF’s Artemis Berry, Jessica Hibbard and Bill Thorne to share her retail career story and discuss the connection between content, community and commerce. We also talk about marketing in the digital age, keeping up with online marketing trends and how social media has impacted e-commerce.

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Frequently asked about this episode

What does this episode say about brand & content?
Align merchandising with your brand's core ethos; National Geographic leverages exploration and storytelling in its products to create authentic retail experiences.
What does this episode say about retail & omnichannel?
Utilize multimedia content to deepen consumer engagement and drive sales, fostering a strong sense of community around your brand.
What does this episode say about dtc strategy?
Embrace digital transformation by continuously adapting marketing strategies to incorporate online trends and social media for e-commerce growth.
What does this episode say about conversion & cro?
Develop clear strategies for navigating retail as a "non-traditional" player, focusing on how your unique brand story can be a competitive advantage.
What does this episode say about brand & content?
Leverage social media to strengthen customer relationships and influence e-commerce strategy, understanding its profound impact on consumer behavior.

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