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366. How to fight back against organized retail crime

Retail Gets Real · with Representative Glenn Ivey, Angela Hofmann · October 22, 2024 · 17 min

Summary

Organized Retail Crime (ORC) is a growing threat, with offenders becoming increasingly sophisticated. This episode provides an essential understanding of ORC's evolution and introduces the Combating Organized Retail Crime Act. Retailers must grasp both the legislative efforts and practical strategies to protect their businesses, supply chains, and customers from this pervasive issue.

Key takeaways

Themes

retail & omnichannelsupply chain & operationsfinance & fundraising

Topics covered

organized retail crimeretail loss preventioncombating organized retail crime actfederal legislationsocial media and organized crimeretail advocacy

Episode description

Organized retail crime is an issue that plagues retailers — and offenders are only getting more sophisticated. Representative Glenn Ivey, D-Md., and Angela Hofmann, head of government relations for JCPenney, explain what organized retail crime really means and how it’s evolved over the years. Plus, we discuss the Combating Organized Retail Crime Act and how it's counteracting this insidious trend. (00:00:00) Introductions(00:01:25) What Is Organized Retail Crime? (00:06:02) The Evolution Of Organized Retail Crime (00:09:30) Introducing The Combating Organized Retail Crime Act (00:12:46) Social Media Awareness Of ORC The National Retail Federation is the world’s largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• ivey.house.gov• jcpenney.com• Get ready for Retail’s Big Show in NYC• Become an NRF member and join the world’s largest retail trade association• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• Join the movement to combat retail crime</a

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Frequently asked about this episode

What does this episode say about retail & omnichannel?
Understand the current definition and evolving sophistication of Organized Retail Crime (ORC) to better identify and counteract its impact on your business.
What does this episode say about supply chain & operations?
Familiarize yourself with the key provisions and goals of the Combating Organized Retail Crime Act to leverage its protections and support legislative advocacy.
What does this episode say about finance & fundraising?
Recognize the role social media plays in facilitating ORC and develop strategies for monitoring and addressing criminal activity online.
What does this episode say about retail & omnichannel?
Explore collaborative opportunities with law enforcement and industry groups like the NRF to share intelligence and strengthen collective defense against ORC.
What does this episode say about retail & omnichannel?
Assess your current loss prevention strategies in light of ORC's evolution, focusing on technology and data analytics to proactively prevent and mitigate losses.

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