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328: How a Handmade Business Owner planned for her best sales ever

The Ecommerce Roadmap · with Andrea York · July 14, 2026 · 60 min

Summary

This episode spotlights Andrea York's journey transforming her handmade business, Catch the Fire Worship Flags, from its lowest revenue quarter to its highest within a year. She achieved this by embracing brutal honesty with her numbers, implementing strategic planning over mere to-do lists, and leveraging external feedback. This episode is a must-listen for ecommerce operators looking to scale a niche business, optimize operations through outsourcing and 3PLs, and build a resilient, profitable enterprise that’s easy to run or sell.

Key takeaways

Themes

supply chain & operationsfinance & fundraisingfounder & leadershipai & automation

Topics covered

handmade business growthfinancial analysis for small businessstrategic business planningoutsourcing manufacturing3pl for small businessbusiness transformation strategiesniche market scalabilityoperational efficiency improvements

Episode description

If you've ever felt like you're working yourself into the ground and still going backwards, this episode is going to hit home. Andrea York runs Catch the Fire Worship Flags — a completely handmade, hyper-niche business — and just one year ago she was having her lowest revenue quarter ever, emotionally done, and seriously questioning her life choices. By the end of that same year, she had her highest revenue quarter ever, outsourced manufacturing, and moved to a 3PL… all things she thought were impossible. Listen in and learn: How to stop flying blind and get brutally honest about your numbers The difference between a strategic plan and a to-do list (hint – only one of them will move the needle) Why outside feedback was key to getting the clarity she needed to move onward and upward In the end, Andrea had built a business that's easy to run, or…if she chooses, easy to sell. RELATED LINKS: Get on the Inner Circle waitlist here: https://www.thesocialsalesgirls.com/inner-circle-membership From stressed to confident. An inside look at a 2 year transformation https://www.thesocialsalesgirls.com/blog/from-stressed-to-confident-an-inside-look-at-a-2-year-transformation-episode-227 The one thing even smart Business owners continue to get wrong <a href= "https://www.thes

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Frequently asked about this episode

What does this episode say about supply chain & operations?
Confront your business numbers directly, no matter how daunting, to identify critical areas for improvement and informed decision-making.
What does this episode say about finance & fundraising?
Shift from a task-oriented to-do list approach to a strategic plan that aligns with overarching business goals and significantly moves the needle.
What does this episode say about founder & leadership?
Actively seek and integrate outside feedback to gain fresh perspectives, overcome blind spots, and accelerate business clarity and growth.
What does this episode say about ai & automation?
Explore outsourcing manufacturing and utilizing 3PL services to scale production, streamline operations, and free up critical time for strategic business development.
What does this episode say about supply chain & operations?
Design your business not just for immediate profitability but also for long-term operational ease and potential scalability or saleability.

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