325. Understanding the impact of ORC (Organized Retail Crime) and fighting back
Retail Gets Real · with David Johnston · November 14, 2023 · 18 min
Summary
Organized Retail Crime (ORC) is a growing threat, costing retailers billions and impacting consumers through higher prices and reduced safety. This episode details ORC's financial and operational impact, discusses strategies retailers, law enforcement, and policymakers are using to fight back, and highlights legislative efforts to curb this sophisticated criminal activity. Learn how to protect your business and support industry-wide initiatives.
Key takeaways
ORC is distinct from typical shoplifting, involving sophisticated networks that severely impact profitability and store operations beyond simple theft.
Retailers are advised to implement advanced tech solutions for asset protection, including enhanced surveillance and inventory tracking, to deter and detect ORC activities.
Advocate for stronger legislative measures and collaborate with law enforcement to ensure ORC is prosecuted effectively and online fencing of stolen goods is curtailed.
Understand that ORC affects consumer pricing and store environments; educating customers can foster community support against these crimes.
Participate in industry initiatives like "Fight Retail Crime Day" and support organizations like the NRF that lobby for policy changes and provide resources to combat ORC.
We talk to David Johnston, NRF’s VP of Asset Protection & Retail Operations, about an issue that’s impossible to ignore: organized retail crime. In recapping Fight Retail Crime Day, David explains how the issue continues to impact retailers and how brands are advocating for meaningful action. Learn more at retailgetsreal.com.
What does this episode say about retail & omnichannel?
ORC is distinct from typical shoplifting, involving sophisticated networks that severely impact profitability and store operations beyond simple theft.
What does this episode say about supply chain & operations?
Retailers are advised to implement advanced tech solutions for asset protection, including enhanced surveillance and inventory tracking, to deter and detect ORC activities.
What does this episode say about founder & leadership?
Advocate for stronger legislative measures and collaborate with law enforcement to ensure ORC is prosecuted effectively and online fencing of stolen goods is curtailed.
What does this episode say about retail & omnichannel?
Understand that ORC affects consumer pricing and store environments; educating customers can foster community support against these crimes.
What does this episode say about retail & omnichannel?
Participate in industry initiatives like "Fight Retail Crime Day" and support organizations like the NRF that lobby for policy changes and provide resources to combat ORC.
