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307. Managing retail risks with NRF’s David Johnston

Retail Gets Real · with David Johnston · May 9, 2023 · 21 min

Summary

This episode reveals how retail security has evolved from simple loss prevention to comprehensive enterprise risk management. It highlights the escalating threat of organized retail crime (ORC) and discusses strategies for combating both physical and digital threats. Retailers will learn about current priorities in asset protection and the importance of a holistic approach to risk management, including insights from the NRF PROTECT event.

Key takeaways

Themes

retail & omnichannelsupply chain & operationsai & automationfounder & leadership

Topics covered

enterprise risk managementorganized retail crime (orc)retail asset protectionloss prevention strategiescybersecurity in retailnrf protect event

Episode description

Retail security has moved from physical security to loss prevention to asset protection. Now it’s at the enterprise risk management phase, according to David Johnston, NRF’s vice president of asset protection and retail operations. On today’s show, Johnston dives into current priorities and challenges in the retail loss prevention and asset protection community, including growing concerns about organized retail crime. He also shares more about what to expect at this summer’s NRF PROTECT event for loss prevention and cyber risk professionals. Learn more at retailgetsreal.com.

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Frequently asked about this episode

What does this episode say about retail & omnichannel?
Understand that retail security now encompasses enterprise risk management, moving beyond traditional loss prevention to include cybersecurity and broader operational risks.
What does this episode say about supply chain & operations?
Recognize organized retail crime (ORC) as a significant and growing threat that requires specialized strategies and collaboration with law enforcement to combat effectively.
What does this episode say about ai & automation?
Implement a holistic risk management approach that integrates physical security, loss prevention, and cybersecurity to protect both assets and sensitive data.
What does this episode say about founder & leadership?
Utilize technology and data analytics to identify patterns, improve inventory control, and proactively mitigate retail theft and fraud.
What does this episode say about retail & omnichannel?
Stay informed on industry best practices and emerging threats by engaging with communities and events like NRF PROTECT to adapt security strategies effectively.

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