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228. Coaching Call: what to do when you're struggling with sales

The Ecommerce Roadmap · with Angie · August 13, 2024 · 27 min

Summary

This episode offers a practical coaching session on diagnosing and rectifying sales slumps in e-commerce. It emphasizes the importance of data-driven analysis using tools like Shopify analytics to understand the true performance of a business, rather than relying on gut feelings. The discussion highlights how increased traffic can sometimes mask underlying conversion issues and provides strategies for optimizing different stages of the sales funnel.

Key takeaways

Themes

analytics & attributionconversion & crodtc strategy

Topics covered

sales slump analysisshopify analyticsconversion rate optimizationecommerce sales funnelwebsite traffic analysisdata-driven decision making

Episode description

It happens to all of us. Our sales start to slow down and we feel overwhelmed, helpless, and unsure of our next steps. Be a fly on the wall for this Coaching call I had with an Inner Circle Member, where we identified the problem and created an action plan to get her sales back on track. Listen in and learn how to take control when you're struggling to get sales 🔎 Find the facts 🔑 Identify the key metric that you can improve to get more sales 🗺️ Create an Action Plan 📈 Monitor your results RELATED LINKS: Check out Angie's site here: www.anghill.com ToyCycle's sales have blossomed from 1 monthly marketing task: https://thesocialsalesgirls.com/toycycles-sales-have-blossomed-from-1-monthly-marketing-task-episode-211/ 6 Actionable Strategies That Are Working To Get Sales Now: https://thesocialsalesgirls.com/6-actionable-strategies-that-are-working-to-get-sales-now-episode-194/ Want more sales? You might be missing these 3 things: https://thesocialsalesgirls.com/want-more-sales-you-might-be-missing-these-3-things-episode-179/ --------------------</p

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Frequently asked about this episode

What does this episode say about analytics & attribution?
Don't rely solely on recent sales performance; compare year-over-year and year-to-date data to get a true picture of growth and identify trends.
What does this episode say about conversion & cro?
Increased website traffic doesn't always equate to higher sales; a significant increase in traffic with stable sales can indicate a conversion rate problem.
What does this episode say about dtc strategy?
Analyze your sales funnel holistically, checking metrics at each stage (top, middle, and bottom) to pinpoint bottlenecks instead of making assumptions.
What does this episode say about analytics & attribution?
Investigate where new traffic is coming from to understand if it's qualified and aligned with your target audience, as unqualified traffic can dilute conversion rates.
What does this episode say about analytics & attribution?
Implement strategies to address specific funnel issues, such as optimizing product descriptions and imagery for awareness, improving email flows for consideration, and refining checkout for conversion.

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