Commerce Talks with Alexander Graf artwork

#21 Why customers in the Netherlands rather lease than buy beds. Niels Verwij, Dekbed Discounter

Commerce Talks with Alexander Graf · with Niels Verwij · July 4, 2019 · 49 min

Summary

Dekbed Discounter's success story reveals the power of adapting business models to local market preferences. By understanding why Dutch customers prefer leasing over buying beds, the company tapped into a unique demand, demonstrating how innovative financing and subscription models can drive significant user adoption and market disruption in the home & living sector.

Key takeaways

Themes

business model innovationcustomer understandingmarket disruptionsubscription economy

Topics covered

benelux e-commerce marketcustomer financing optionsdirect-to-consumer strategieshome & living market trendsleasing models in retaillocalized market strategies

Episode description

Dekbed Discounter is disrupting the Benelux Home & Living market with a super smart business model. Founder and CEO Niels Verwij opens up to WimLex Show hosts Alexander Graf, CEO at Spryker and Willem Blom, Director Data & Intelligence at Dept Agency. Dekbed Discounter: https://www.dekbed-discounter.nl/ Willem at LinkedIn: https://www.linkedin.com/in/willemblom/ Alex at LinkedIn: https://www.linkedin.com/in/alexandergraf/

Frequently asked about this episode

What does this episode say about business model innovation?
Explore alternative payment or ownership models (e.g., leasing, subscription) to align with specific market preferences and overcome purchasing barriers.
What does this episode say about customer understanding?
Analyze local cultural and economic factors that influence consumer behavior to identify untapped market opportunities for product and service adaptation.
What does this episode say about market disruption?
Consider how a "direct-to-consumer" approach, coupled with a deep understanding of customer financing preferences, can disrupt established retail sectors like home furnishings.
What does this episode say about subscription economy?
Investigate partnerships or develop in-house capabilities to offer flexible financing that caters to unique customer segments, expanding market reach and customer loyalty.

Listen