Retail Gets Real · with Anne Voller · September 11, 2017 · 22 min
Summary
This episode reveals how Macy's, under the guidance of Anne Voller, strategically attracts and develops top talent. It highlights the often-overlooked career opportunities in retail for those with tech, data, and accounting backgrounds, emphasizing how cultivating talent and continuous education are crucial for retail's future, offering a blueprint for other retailers to build a robust workforce.
Key takeaways
Highlight the diverse career paths available in retail, especially for technical fields like computer science and data analytics, to attract a wider talent pool.
Develop structured training and development programs that enable internal mobility and career progression to retain employees.
Partner with educational institutions and foundations like the NRF to actively promote retail as a viable and exciting career option for students.
Focus on continuous learning and upskilling initiatives for employees to adapt to the evolving retail landscape, especially regarding technology and data.
Implement employer branding strategies that showcase the innovative and dynamic aspects of retail careers, challenging outdated perceptions.
Retail may be seen as an unconventional career path for college students in fields like computer science, data analytics and accounting, but the industry offers many opportunities for building a career. Group Vice President at Macy’s Inc. and NRF Foundation Board Member Anne Voller argues that education is the key when it comes to promoting the retail industry as an exciting option for students thinking about life after university. In this episode, Voller shares Macy’s approach to talent acquisition and how employees are trained to move through the ranks, and explains why education is so important to the future of retail employment.
What does this episode say about retail & omnichannel?
Highlight the diverse career paths available in retail, especially for technical fields like computer science and data analytics, to attract a wider talent pool.
What does this episode say about founder & leadership?
Develop structured training and development programs that enable internal mobility and career progression to retain employees.
What does this episode say about retail & omnichannel?
Partner with educational institutions and foundations like the NRF to actively promote retail as a viable and exciting career option for students.
What does this episode say about retail & omnichannel?
Focus on continuous learning and upskilling initiatives for employees to adapt to the evolving retail landscape, especially regarding technology and data.
What does this episode say about retail & omnichannel?
Implement employer branding strategies that showcase the innovative and dynamic aspects of retail careers, challenging outdated perceptions.
