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19. eCommerce Benchmarks to Gauge Your Success

eCommerce Badassery · August 4, 2020 · 24 min

Summary

This episode provides a crucial guide for ecommerce operators to understand and improve their business performance through key metrics. It breaks down essential KPIs for website health and email marketing, offering actionable strategies to identify and address underperforming areas. Learn how to interpret your data and make informed decisions to drive significant growth.

Key takeaways

Themes

analytics & attributionconversion & croemail & sms

Topics covered

ecommerce kpiswebsite analyticsemail marketing benchmarksconversion rate optimizationcustomer acquisition costcustomer lifetime valueaverage order valuereturn on ad spendbounce rate

Episode description

If you don’t know what metrics you should be looking at in your eCommerce business or aren’t sure what they all mean - this is the episode for you! We’re going through all the important metrics, what you should be aiming for and what to do if you’re missing the mark. What You’ll Learn: All the metrics you need to assess the health of your website and email marketing How much revenue email SHOULD be driving for your business How to improve those metrics that aren’t hitting the mark Episodes Mentioned: Episode 17: All the Google Tools for eCommerce Episode 7: Weekly Reporting Template Episode 12: Customer Acquisition Episode 15: Customer Retention Read the Full Shownotes http://ecommercebadassery.com/ecommerce-benchmarks-to-gauge-your-success/ Want More Badassery? Join the eCommerce Badassery Facebook Group and connect with other eCommerce entrepreneurs just like you! Let’s connect on Instagram @ecommercebadassery Ready to Level Up Your Email Marketing & eCommerce Business? Try the Klaviyo Email Marketing Platform - Built specifically for eCommerce, serving entrepreneurs, and iconic brands. Work With Me - Interested in getting my brain focused on YOUR business? Book your free discovery call and let’s see how I can help get you to the next level! Rate, Review, & Subscribe Like what you heard? I’d be forever grateful if you’d rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; it’s also valuable feedback for me to continue bringing you the content you want to hear.

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Frequently asked about this episode

What does this episode say about analytics & attribution?
Identify and regularly monitor core ecommerce KPIs related to website performance (conversion rate, bounce rate) and email marketing (open rates, CTR, conversion from email).
What does this episode say about conversion & cro?
Benchmark your email marketing revenue contribution against industry standards to ensure it is driving its deserved share of overall sales.
What does this episode say about email & sms?
Implement strategies to improve underperforming metrics by troubleshooting common issues, focusing on areas like website health, conversion rates, and email campaign effectiveness.
What does this episode say about analytics & attribution?
Utilize tools like Klaviyo for email marketing and Google Analytics (as discussed in Episode 17) for comprehensive data tracking and analysis to gather accurate benchmark data.
What does this episode say about analytics & attribution?
Develop a consistent reporting rhythm, leveraging insights from Episode 7, to continually monitor benchmarks and adapt your ecommerce strategy based on data-driven observations.

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