Commerce Talks with Alexander Graf artwork

#17 Jess Fleischer, founder and CEO of Son Of A Tailor

Commerce Talks with Alexander Graf · with Jess Fleischer · March 11, 2019 · 49 min

Summary

This episode features Jess Fleischer, founder of Son Of A Tailor, a brand revolutionizing made-to-measure t-shirts through an innovative supply chain. Learn how to foster customer loyalty and navigate the competitive e-commerce landscape with a unique product offering.

Key takeaways

Themes

customer loyaltycustomizatione-commerce strategysupply chain innovation

Topics covered

customer retention strategiese-commerce business modelsmade-to-measure apparelonline customization platformspodcast interview dynamicssupply chain optimization for dtc

Episode description

Son Of A Tailor is a Copenhagen start-up which offers made-to-measure t-shirts online. Alex and Willem speak to its founder and CEO, Jess Fleischer, about his innovative supply chain and how he ensures customers remain loyal following their first purchase. Not content to be only on the receiving end, Jess has a few questions of his own for the presenters, turning the tables on Alex and Willem towards the end of the podcast and making the interviewers into interviewees. The two take it in good humour, though, and are happy to offer answers – and their opinions about Son Of A Tailor’s chances in the market.

Frequently asked about this episode

What does this episode say about customer loyalty?
Implement a made-to-measure or customization option to differentiate your product in a saturated market.
What does this episode say about customization?
Focus on optimizing your supply chain for efficiency and cost-effectiveness when offering personalized products.
What does this episode say about e-commerce strategy?
Develop strategies to ensure customer loyalty and repeat purchases, particularly after the initial customized order.
What does this episode say about supply chain innovation?
Prepare to articulate your business model's viability and future potential, as investors and market experts will challenge you.

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