Retail Gets Real · with Susan Reda, Eric Olson, Kevin Parakkattu, Ellen Davis · January 7, 2020 · 28 min
Summary
This episode offers a preview of NRF 2020 Vision: Retail's Big Show, highlighting key trends, technological innovations, and strategic discussions relevant to ecommerce operators. It underlines the importance of staying current with customer experience advancements, omnichannel strategies, and supply chain logistics to remain competitive in the evolving retail landscape.
Key takeaways
Understand that conferences like NRF's Big Show are crucial for identifying emerging retail technologies and strategies that can be integrated into your ecommerce operations.
Focus on customer experience innovations and omnichannel strategies, as these are expected to be central themes influencing sales and customer loyalty.
Recognize the importance of global representation and diverse perspectives in retail, as insights from various markets can inform your expansion or targeting strategies.
Explore how advancements in supply chain and logistics, often showcased at these events, can optimize your distribution and fulfillment to meet customer expectations.
Pay attention to discussions around the future of physical retail and how it integrates with e-commerce, as this will shape the broader retail environment your DTC brand operates within.
NRF 2020 Vision: Retail's Big Show is right around the corner, where nearly 40,000 retail industry attendees, and 800 exhibitors from 99 different countries joining NRF in New York City from January 12-14. To share what you can expect from retail’s biggest and best event, we talk to Susan Reda and Eric Olson, who helped program the event; Kevin Parakkattu, who is part of the committee responsible for curating the Innovation Lab; and Ellen Davis, who is president of the National Retail Federation Foundation and Senior Vice President of the National Retail Federation. Learn more at retailgetsreal.com.
What does this episode say about retail & omnichannel?
Understand that conferences like NRF's Big Show are crucial for identifying emerging retail technologies and strategies that can be integrated into your ecommerce operations.
What does this episode say about ai & automation?
Focus on customer experience innovations and omnichannel strategies, as these are expected to be central themes influencing sales and customer loyalty.
What does this episode say about supply chain & operations?
Recognize the importance of global representation and diverse perspectives in retail, as insights from various markets can inform your expansion or targeting strategies.
What does this episode say about retail & omnichannel?
Explore how advancements in supply chain and logistics, often showcased at these events, can optimize your distribution and fulfillment to meet customer expectations.
What does this episode say about retail & omnichannel?
Pay attention to discussions around the future of physical retail and how it integrates with e-commerce, as this will shape the broader retail environment your DTC brand operates within.
