The Game with Alex Hormozi artwork

15. Back End. The Value Grid. | $100M Lost Chapters Audiobook

The Game with Alex Hormozi · with Alex Hormozi · November 14, 2025 · 7 min

Summary

This episode introduces Alex Hormozi's

Key takeaways

Themes

customer retentionproduct & merchandisingfinance & fundraisingdtc strategy

Topics covered

value grid frameworkcustomer lifetime valuebackend offersupselling and cross-sellingrecurring revenue modelscustomer psychology

Episode description

Welcome to The Game w/ Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned and will learn on his path from $100M to $1B in net worth.Wanna scale your business? Click here.Follow Alex Hormozi’s Socials:LinkedIn | Instagram | Facebook | YouTube | Twitter | Acquisition

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Frequently asked about this episode

What does this episode say about customer retention?
Implement a "Value Grid" to systematically
What does this episode say about product & merchandising?
design opportunities for customers to increase their value
What does this episode say about finance & fundraising?
spend with your business over time.
What does this episode say about dtc strategy?
Strategically offer upsells and cross-sells
What does this episode say about customer retention?
post-initial-purchase to maximize Customer Lifetime

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