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136: Modern Shopify Brands Are Now Embracing Community To Drive Results

eCommerce Fastlane · with Kyle Wong · February 25, 2021 · 30 min

Summary

This episode reveals how modern Shopify brands are leveraging community and user-generated content (UGC) to foster customer loyalty and accelerate lifetime value. Learn how to strategically collect and utilize UGC across all marketing channels, including email, social media, and ads, to drive tangible results for your ecommerce business. The discussion highlights tools that automate UGC curation and integration, helping brands scale word-of-mouth marketing effectively.

Key takeaways

Themes

shopify & ecommerce platformsbrand & contentcustomer retentioninfluencer & creator

Topics covered

user-generated contentword-of-mouth marketinginfluencer strategycustomer lifetime valueshopify integrationspersonalization platform

Episode description

Your Business Is A Journey. Invest In Yourself Today.Being an entrepreneur is a life of learning, implementing, and iterating. All it would take is a new idea, a strategy, a Shopify app, or a marketing platform to be the next thing you need to improve efficiencies, drive more revenue, and build lifetime customer loyalty for your Shopify brand.In today’s episode, my guest is Kyle Wong the Co-Founder and CEO of Pixlee TurnTo. They are a UGC, Reviews, and Influencer Marketing Platform that helps Shopify brands scale word of mouth marketing.Pixlee’s platform curates customer-generated content in real-time, manages permission rights, and easily integrates the content directly into multi-channel browsing and shopping experiences including e-commerce, social media, ads, email marketing, blogs, and influencer marketing. Pixlee powers the UGC for notable Shopify brands including Morphe Brushes, Cotopaxi, The Sill, and Alo Yoga.What You Will Learn TodayThe merger of Pixlee and TurnTo and their new combined superpowers.Building community through word-of-mouth marketing accelerates customer lifetime value.Three important factors to consider when collecting and using user-generated content (UGC).Learn how to amplify your influencer strategy and use this content across all marketing channels.Links And Resources MentionedPixleePixlee - 14-Day Free TrialHow Top Brands Succeed With PixleeTurnToMorpheCotopaxiAlo YogaThank You For ListeningI really appreciate your choosing to listen to the show and for supporting the podcast and its sponsors. If you enjoyed today’s show, please share it using the social media buttons on this page.I would also be so grateful if you would consider taking a minute or two to leave an honest review and rating for the show on iTunes. They’re extremely helpful when it comes to reaching our entrepreneurial audience, and I read each and every one personally!Growth Mindset?Listen to the eCommerce Fastlane Podcast on Apple Podcasts, Spotify, Stitcher, or Google

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Frequently asked about this episode

What does this episode say about shopify & ecommerce platforms?
Implement a strategy to actively collect user-generated content (UGC) and customer reviews, focusing on platforms that integrate seamlessly with your Shopify store.
What does this episode say about brand & content?
Amplify influencer marketing by integrating influencer-generated content across various marketing channels, including social media, email campaigns, and product pages.
What does this episode say about customer retention?
Utilize platforms that can curate and manage permission rights for UGC in real-time, ensuring content can be legally and effectively used across multiple touchpoints.
What does this episode say about influencer & creator?
Focus on building authentic community engagement around your brand to drive word-of-mouth marketing and increase customer lifetime value.
What does this episode say about shopify & ecommerce platforms?
Explore AI-driven personalization platforms to optimize customer discovery and product recommendations, leveraging customer behavior and trend analysis for higher conversions and AOV.

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