#132 How retailers can prepare for the workforce of the future
Retail Gets Real · with Carrie Duarte · August 19, 2019 · 26 min
Summary
To build resilient and future-ready retail teams, operators must proactively adapt to demographic, social, and technological shifts. This episode provides actionable strategies for sourcing new talent, understanding evolving employee expectations, and making a strong business case for diversity and inclusion to foster innovation and navigate industry changes effectively.
Key takeaways
Actively recruit from new talent pools and embrace diverse hiring practices to build a robust workforce that reflects changing demographics and market needs.
Invest in upskilling and reskilling existing employees to prepare them for roles impacted by technological advancements like AI and automation, ensuring your team remains adaptable and capable.
Prioritize diversity and inclusion not just for ethical reasons, but as a critical business imperative that drives innovation, enhances problem-solving, and strengthens company culture.
Understand and respond to evolving employee expectations regarding work-life balance, career growth, and company values to attract and retain top talent in a competitive retail landscape.
Demographic, social and technological disruptions are causing retailers to reevaluate their approach to building teams and cultures. Carrie Duarte, a leader in PwC’s Workforce of the Future, joins Retail Gets Real to talk about how organizations can keep up with the pace of change, from finding new sources of talent to the business case for diversity and inclusion. Learn more at retailgetsreal.com.
What does this episode say about retail & omnichannel?
Actively recruit from new talent pools and embrace diverse hiring practices to build a robust workforce that reflects changing demographics and market needs.
What does this episode say about founder & leadership?
Invest in upskilling and reskilling existing employees to prepare them for roles impacted by technological advancements like AI and automation, ensuring your team remains adaptable and capable.
What does this episode say about retail & omnichannel?
Prioritize diversity and inclusion not just for ethical reasons, but as a critical business imperative that drives innovation, enhances problem-solving, and strengthens company culture.
What does this episode say about retail & omnichannel?
Understand and respond to evolving employee expectations regarding work-life balance, career growth, and company values to attract and retain top talent in a competitive retail landscape.
