Commerce Talks with Alexander Graf artwork

#13 Hugo Jenkins, Commercial Director of Trouva: Marketplace retail

Commerce Talks with Alexander Graf · with Hugo Jenkins · January 5, 2019 · 43 min

Summary

Trouva helps independent brick-and-mortar shops thrive online by providing a marketplace that handles logistics and payments, expanding their reach to a global customer base. This episode offers valuable insights for ecommerce operators looking to understand the mechanics of marketplace models and how they empower small businesses to compete in the digital landscape.

Key takeaways

Themes

brand storytellinge-commerce for small businessesmarketplace strategy

Topics covered

brand differentiationcurated product selectionindependent retaillogistics supportonline marketplacespayment processing

Episode description

The Trouva mission statement is to “champion independents”. Started as a way to help small owner-run shops manage their inventory in real time and make it available online, the marketplace aims to extend their reach beyond the limited potential number of customers in-store and on their websites. Trouva sees itself as a platform linking discerning customers with the very best of small-scale bricks-and-mortar stores. Shop-owners can not only upload their inventory, make it available on the worldwide marketplace, and then rely on Trouva to take care of logistics and payment, but also create a profile about their values and in-store experience.

Frequently asked about this episode

What does this episode say about brand storytelling?
Consider a marketplace model to extend your brand's reach and provide a curated selection of products to discerning customers.
What does this episode say about e-commerce for small businesses?
Leverage marketplaces that offer logistical and payment support to streamline operations for your small business.
What does this episode say about marketplace strategy?
Focus on telling your brand story and highlighting your unique in-store experience to differentiate yourself within a marketplace.
What does this episode say about brand storytelling?
Explore how platforms can connect niche markets with a wider audience, creating new revenue streams for independent retailers.

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