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10X Your Browse And Cart Abandonment Email And SMS With Adam Robinson Of Retention.com

eCommerce Fastlane · with Adam Robinson · January 17, 2023 · 44 min

Summary

This episode reveals how Shopify stores can significantly boost abandoned cart and browse abandonment revenue by capturing email addresses from up to 98% of unauthenticated site traffic. Learn to leverage identity resolution beyond traditional methods to send targeted messages, maximize conversions, and directly impact your bottom line.

Key takeaways

Themes

email & smsconversion & croshopify & ecommerce platforms

Topics covered

abandoned cart recoverybrowse abandonmentidentity resolutionshopify email marketingconversion rate optimizationcustomer re-engagement

Episode description

In today’s Shopify ecommerce podcast, my guest is Adam Robinson, the Co-Founder and CEO of Retention.comRetention.com helps Shopify stores to grow their abandonment revenues. Your customers can only receive abandoned cart emails if they’re logged in to Shopify. Think about that.Think about how many people aren’t logged in to your store right now that are putting things in their cart.If someone bought on their laptop and is shopping on their phone, they don’t get a message. For the 98% of your traffic where you didn’t capture their email address, they aren’t getting a message.Retention.com helps Shopify stores harness the power of identity to scale abandonment sends by up to 10x.This directly leads an increase in conversions which flows straight through to the bottom line.Let's jump in a learn more!Profitably GROW and SCALE your Shopify business with the resources mentioned in today's ecommerce podcast episode.Have any questions or comments about this episode? We can be reached here: eCommerceFastlane.com/contact or through our social channels. We love hearing from our listeners!Looking to grow and scale revenue for your Shopify ecommerce store profitably? Click here, eCommerceFastlane.com, for the latest strategies. Hosted on Acast. See acast.com/privacy for more information.

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Frequently asked about this episode

What does this episode say about email & sms?
Traditional abandoned cart emails only reach logged-in customers, missing 90%+ of potential recoveries. Implement a solution that captures emails from unknown site visitors.
What does this episode say about conversion & cro?
Identify and message customers who browse products but don't add to cart, expanding your abandonment recovery efforts beyond just cart abandoners.
What does this episode say about shopify & ecommerce platforms?
Utilize identity resolution technology to link browsing behavior across devices and sessions, ensuring consistent messaging and preventing missed opportunities.
What does this episode say about email & sms?
Prioritize re-engaging unauthenticated users to unlock a significant, often overlooked, revenue stream from your existing website traffic.
What does this episode say about email & sms?
Don't limit abandoned cart strategies to only those logged in to Shopify; explore third-party solutions to expand your reach and recovery rate.

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