#103 The very near future of AI and automation in retail

Retail Gets Real · January 30, 2019 · 22 min

Summary

Automation isn’t just a trend, it’s a new way of working. Chris Wong, vice president of strategy and alliances at IBM Global Consumer Industry, shares learnings from a new global study conducted by IBM's Institute for Business Value and NRF that reveals how retailers are using AI-powered automation. Learn more at retailgetsreal.com.

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